Security
This is regulated data. We treat it that way.
Tax returns, bank statements, identity documents. The obligations that come with holding them are the reason several product decisions look the way they do.
Three things that are always true
01
Isolation
Every workspace sees its own loans and nothing else, enforced in the data model itself rather than by a check someone remembered to write.
02
Accountability
Every write is recorded with who made it and when. Accepted documents cannot be silently replaced — a correction is a new version, and the old one stays.
03
Access control
People and services get the narrowest access that lets them do their job, and access to borrower data is logged every time.
How the data is handled
- Borrower data is never used to train our models
- Encrypted in transit and at rest
- Borrower data never leaves our controlled environment
- Retention bounded and documented, not indefinite
- Production data never copied into test environments
- Every vendor that touches customer data reviewed before it is used
Questions your security team needs answered?
Write to security@loanlabs.ai and a person will answer, not a form.